FAQs

Q?

How long will my order take to be delivered?

A.

Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Deliveries to European countries can be expected within 10 business days.

Q?

Can I return an item?

A.

Please visit our Returns & Exchanges page for more information.

Q?

Can I track my order?

A.

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. If shipping is by courier, when the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

Q?

How can I pay for my order?

A.

We accept payment by PAYPAL. In case of special orders payment is by wire transfer.

Q?

How can I pay for my order?

A.

We accept payment by PAYPAL. In case of special orders payment is by wire transfer.

Q?

Can I track my order?

A.

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. If shipping is by courier, when the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

Q?

Can I return an item?

A.

Please visit our Returns & Exchanges page for more information.

Q?

How long will my order take to be delivered?

A.

Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Deliveries to European countries can be expected within 10 business days.

Q?

Do I need an account and what are the benefits?

A.

It's not required to create an account. But, having an account provides easier checkout, the ability to create and send a wishlist, and a customized shopping experience.